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Privacy Policy

Overview

This Privacy Policy applies to www.odxsolutions.com (“Website”), which is owned and operated by ODX, LCC (collectively, “ODX”, “We”, “Us”, or the Company). The Website facilitates the marketing and sharing of information regarding our software as a service (“SaaS”) offering (the “Service). This Privacy Policy describes how ODX collects and uses the personal information you provide (directly or through third parties), or which is automatically generated, when you interact with our website.

This Privacy Policy also describes the choices available to you regarding our use of your personal information and how you can access and update such information. For purposes of this Privacy Policy, “Personal Information” means information that personally identifies you.

Information we collect

We collect the following information from you:

  • Contact Information
    • First Name
    • Last Name
    • Business Name
    • Email Address
    • Phone Number

Use of Information

We use the information we collect to:

  • Communicate with you to send marketing communications, and correspondence in order to share more information about our services and/or to provide a service demonstration.
  • Conduct research and analyses to better understand our customers; and produce data analytics and reports containing de-identified data summaries of Personal Information and other information that is not Personal Information (such information, “General Information”) that we share with business partners. General Information may include Personal Information that has been aggregated, de-identified and will not identify you.

Privacy and Sharing of Information

ODX will share your Personal Information with third parties only in the ways that are described in this Privacy Policy and as required by law. We do not sell your Personal Information to third parties.

We will provide your Personal Information, to our trusted business partners, service providers, and subsidiaries and affiliates to provide services to help us with our business activities, such as the marketing of our Service. These companies are authorized to use your Personal Information only as necessary to provide these types of services to us. In addition, we may share your basic information (name, company name, phone number, email address) with one of our business partners to market their services to you, provided, however, if you do not want us to share your Personal Information in these circumstances with these business partners, please contact us to opt out by email at odx_privacy@ondeck.com or by postal mail at the contact information listed below. In addition, we may also share General Information for the same reasons as we provide Personal Information and for business partners and others to conduct analyses and research and track marketing performance or as otherwise provided in the Tracking Technologies part herein.

We may also disclose your Personal Information:

  • As required by law, such as to comply with a subpoena, or similar legal process,
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a request from a governmental entity;
  • If ODX is involved in a merger, acquisition, or sale of all or substantially all of its assets or equity, in which case, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information; and
  • To any other third party with your prior consent to do so.

User Access and Choice

If your Personal Information changes, or if you no longer desire to receive information about our Service, you may correct, update, amend, delete/remove, or deactivate it by emailing odx_privacy@ondeck.com or by contacting us by postal mail at the contact information listed below. We will respond to your request within 30 days. We will retain your information for as long as reasonably useful for commercial purposes. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Opt-out Policy

ODX and our business partners may contact you to offer you products and services that may be of interest to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails, telephone solicitations or other forms of contact from ODX and our trusted business partners by following the unsubscribe instructions included in these emails, contacting us by email at odx_privacy@ondeck.com , or by postal mail at the contact information listed below.

Tracking Technologies

ODX and our partners (for example, our marketing partners), affiliates, or analytics or service providers, including our live chat, marketing trackers, and survey tool service providers use cookies or similar technologies. These technologies are used in analyzing trends, administering the Website, tracking users’ movements around the Website and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies for user authentication and analytics. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our Website, but your ability to use some features or areas of our Website may be limited. If you would like to learn more about cookies or how to configure your browser, please visit www.allaboutcookies.org

Log Files

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you and to improve marketing, analytics, and Website functionality.

Behavioral Advertising/Re-Targeting

We partner with third parties to display advertising on our Website and manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on this Website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served advertisements. You will continue to receive generic advertisements.

Security of Information

ODX takes the security of your information very seriously. Your information is securely sent to ODX with 128 bit-encryption over the Transport Layer Security (TLS) protocol. This creates an encrypted connection between your browser and our servers.

Additional Information

Links to 3rd-party Sites

Our Website includes links to other websites whose privacy practices may differ from those of ODX. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email or by means of a notice on this Website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Contact Information

General Queries: If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us by email at odx_privacy@ondeck.com or with a letter by postal mail to:

ODX, LLC
ATTN: Privacy
1400 Broadway, 25th Floor
New York, NY 10018
USA

To opt-out of marketing communications: please use one of the communication methods below, and include your full name and business mailing email address. Once we locate your contact information based on the information you provide us, it will be removed from our databases and mailings lists.

  1. Send an email to odx_privacy@ondeck.com
  2. Send a letter to:

ODX, LLC
ATTN: Privacy
1400 Broadway, 25th Floor
New York, NY 10018
USA

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